Leave us a Google Review

Cincinnati Customers
Louisville Customers
Chicago Customers
Facebook Friends

Our Google Reviews

Excellent
Gilkey Window Company4.8
Based on 1459 reviews
I love my new Gilkey windows. I purchased 7 windows. They are good quality and look good. Marcin and Ziggy did a great job installing them. They help block the uv rays. The double panes help decrease the noise of the freight trains which run very close to my home often all day and night.
Maria Shields
3 days ago
Marcin and Ziggy were fast, thorough, efficient and professional when they installed our windows! They did a great job. Gilkey is a great company to work with and they have excellent customer service and friendly and knowledgeable staff.
David Kiefer
5 days ago
Very pleased with our new sliding glass doors. More expensive than others but well worth the money. Installer (Andrew) was excellent at answering my questions during installation.
Response from the owner:David, thank you so much for the 5-star review! We recognize that our custom products come with a higher initial investment, so hearing you say that your new sliding glass doors are 'well worth the money' means the world to us. We build our doors for superior energy efficiency and durability to ensure they pay off for years to come. Andrew is a top-tier installer, and we're thrilled he could answer your questions and provide an excellent installation experience. Thank you for choosing Gilkey Replacement Window Company!
Mark Thiel
5 days ago
Installation was completed in a timely manner & no apparent problems. Installers were courteous & professional.
Response from the owner:Thank you, Mark! We appreciate your kind words about the timely installation and the professionalism of our team. Your satisfaction means a lot to us!
Bill Bremer
5 days ago
Very good windows. Client communication was average. Room for improvement. Installation was average. Scheduled 3 days, took 4 days. Salesman can be misleading. Buyer Beware! If replacing windows with your current INSIDE mount window treatments, more than likely they will not fit leading you to buy new window treatments $$$.
Response from the owner:Thank you, Bill, for your feedback. We appreciate your insights on the installation and communication aspects. We'll work on improving these areas to enhance our service. We will make sure to clearly highlight the importance of window treatments not always being compatible as noted on your Pre-Install checklist.
Judy Smyth
2 weeks ago
Martin and Ziggy did a fabulous job installing our front window. The window is very large and the 2 of them installed it quickly and professionally. They also left both the inside and outside of our home spotless!
Response from the owner:Thank you for your 5-star review!! We appreciate your kind words about Marcin and Ziggy's work on your front window. It's great to hear that they were efficient and left your home looking spotless. Your satisfaction means a lot to us!
Richard and Brian were the best team of installers. Chris is an excellent salesperson.
Response from the owner:Thank you, Joan! We're glad to hear that Richard and Brian made a great impression as installers and that Chris provided excellent service as a salesperson. Your feedback is truly appreciated!
maclbanks
2 weeks ago
Second time using Gilkey. Great windows and a fantastic install team.
Response from the owner:Thank you so much for the 5-star review! Welcoming you back for a second time is the highest compliment we could ever receive. We are thrilled to hear that you love your new windows and that our Cincinnati installation team delivered another fantastic experience. Thank you for your continued trust and support of Gilkey!
Allan Butler
2 weeks ago
Just had a new front entry door installed. It is beautiful. The installation team (Alex and Paul) did a fantastic job. They were both friendly, professional and detail oriented. Nice job Gilkey!!
Response from the owner:Allan, thank you so much for the 5-star review! We are absolutely thrilled to hear that you love your new front entry door and that it looks beautiful on your home. Alex and Paul are fantastic assets to our installation team, and they will be so proud to hear that their friendliness, professionalism, and eye for detail didn't go unnoticed. Thank you for choosing Gilkey and for taking the time to share your great experience!
Anna Russell
2 weeks ago
We purchased a home with Gilkey windows. Windows are now 25 years installed and are FANTASTIC!
Energy efficient doesn't do them justice, they control heat and cool (sometimes I think better than my walls.)
But the BIGGEST plus for me is they are SO EASY to clean!!
The opening and fold-down design allows for easy access to both inside and outside of the window/frame.
Once or twice a year I vacuum the frames and check the drain holes, wipe the frames and windows down, and then clean with a window cleaner.
Customer Service is TOP NOTCH! Every time I have contacted Gilkey Windows I am met with friendly, happy and extremely helpful staff.
Screening replacement of screen frames was easy and FAST.
Thank you!
I recommend Gilkey Windows to anyone who will listen.
Keep up the GREAT product and customer service!
Response from the owner:Thank you, Anna! We're so glad to hear that you're enjoying your Gilkey windows and appreciate your kind words about our customer service. It's wonderful to know that the ease of cleaning and energy efficiency have made such a positive impact for you. Your recommendation means a lot to us!
Patricia Martin
2 weeks ago
Wonderful job! Justin & Alex were great!
Response from the owner:Patricia, thank you so much for the 5-star review! We are absolutely thrilled to hear that Justin and Alex did a wonderful job with your storm door installation and replacement. Our crews take immense pride in their craftsmanship, and they will be so happy to hear your kind words. We're also glad you found our pricing reasonable! Thank you for choosing Gilkey, and please let us know if we can help you with any future home projects.
Dennis Gesenhues
2 weeks ago
Installers were professional and by all indications did a great job. Up to this time we are very satisfied
Response from the owner:Thank you for the fantastic feedback, Dennis! Providing top-tier workmanship at a reasonable price is exactly what we aim for at Gilkey. We're glad our installers delivered a professional experience and that you are happy with the results of your double pane window replacement. We truly appreciate your support of our Cincinnati team!
Rxyz Nz
2 weeks ago
Marcin & Ziggy, thank you for an excellent installation earlier this week on a picture window and a half-circle above it. These two windows were at the second level in a great room right above a steep pitched roof line. You arrived at the scheduled time. You quickly set up the equipment. You were efficient, didn't waste any time. Your team partnership was excellent. When one was at the window, the other was prepping for the next step, and so on. You reinstalled the window treatments as well so I don't have to climb a 10ft ladder.

You told me what to do/not to do in the next 24 hours. You left the worksite clean, both inside and outside. I saw you blowing away even a small amount of saw dust that fell on the grass outside. Our HOA manager who stopped by for inspection was happy as well. His repeatedly told me "They did a good job."

To Gilkey, The scheduling was easy and within a week of making the call. I liked the fact that you are a "one stop solution for windows" (sell, manufacture, install and service). No aggressive sales pitches. Both sales and install teams were courteous and approachable. I visited your showroom in Palatine, IL and enjoyed looking at the actual window examples and talking to the folks there. We are looking forward to enjoying our new windows.

Here's the sixth star that you deserve: ******
Photo from customer review
Response from the owner:⭐⭐⭐⭐⭐⭐ We love the sixth star! Thank you for the detailed review of our team and process. It means a lot to all of us here at Gilkey............... Wow... 6-Stars.
Professionalism from the beginning to the end. We were so comfortable with the Father and Son crew. The job is perfect. Thank you
Response from the owner:Thank you, Shirley! We're glad to hear you felt comfortable with our Father and Son crew and that you were happy with the job. Your feedback means a lot to us!
Darwin Drake
3 weeks ago
The experience with Gilkey Window was fantastic from start to finish. Starting with the sales consultation it was very professional and informative. They kept me informed all the way through the window production phase to installation. Corey installed my windows in half a day. Very thorough job and kept everything cleaned up nicely. I recommend this company highly….they make you feel like family!!
Response from the owner:Darwin, thank you for the fantastic 5-star review! We are thrilled to hear that your experience was seamless from the initial sales consultation all the way through production. Corey is an absolute professional, and we're glad he got your custom windows installed thoroughly and cleanly in just half a day. Treating our clients like family is exactly what we aim for, so your words mean a lot to the whole Louisville crew. Thank you for the high recommendation!
Anne Brown
3 weeks ago
Gilkey just finished the rest of my house with replacing all exterior doors new and windows. The quality of the product and the workmanship in the manufacturing and installation is superb. From the ordering to the completion, their communication is above and beyond!! I highly recommend this company!
Response from the owner:Anne, thank you so much for trusting us to finish the rest of your home with our windows and new exterior doors! There is no higher compliment than a customer welcoming us back for a second project. We take immense pride in both our manufacturing quality and the precision of our installers, so hearing that the workmanship was superb means the world to us. We're also thrilled that our team kept you well-informed from start to finish. Thank you for your high recommendation!
john banks
4 weeks ago
This is the 4th house I’ve used Gilkey. Their quality product and impeccable service always brings me back.
Response from the owner:The FOURTH house!! Incredible, we cannot express our gratitude enough. Thank you so much for your continued support and 5-star review!!
Lynn Okeson
4 weeks ago
Mohammad Daifallah Service Tech was excellent. He was courteous, prompt, fast and efficient
Response from the owner:Thank you for your 5-star review and kind words about Mohammad, and his effectiveness out in the field.
Sylvia Lynch
4 weeks ago
Very professional!
Response from the owner:Thank you, Sylvia! We appreciate your kind words about our professionalism.
David Meachum
4 weeks ago
The windows we ordered were absolutely gorgeous, the installers were very polite and professional. They installed both windows quickly and left everything clean and tidy. The entire process from the initial consultation to the final callback was spot on what we expected. We are so excited with our new windows that we are checking on getting more windows replaced by Gilkey window Company.
Many thanks and kudos to Kelly Lockman and the installation crew.
Well, we also got new windows in our kitchen, dining area and master bath. What an amazing difference they make, the view is awesome and even with the sun beating in on a 90 degree day you cannot feel any heat coming through the glass. Our last installer was Alex, a young man with great work ethic. He worked 12 hours to get all our windows installed in one day, and he worked for at least 10 of those hours alone. His attention to detail and desire for a perfect install is commendable. Thank you Alex for your dedication to your craft. Thanks to Gilkey for their fine products.
Photo from customer reviewPhoto from customer review
Response from the owner:Thank you, David! We're glad to hear that you love the windows and that the installation went smoothly. Your kind words about our team, especially Kelly and the installation crew, are truly appreciated. Your feedback is very important us ! Enjoy your new GIlkey Windows!
Sandra Hunt
1 month ago
Kent from Gilkey arrived on time he was very knowledgeable did not try to oversell me something I didn’t want …very explanatory to where I could understand. Did not rush me showed me all the products explained what everything meant. I did select to go with his company because renewal by Anderson was twice as much money the second place I got a Estimate from told me I had to get my own permits and it was still more money than what I was quoted by Kent very professional very easy to talk to …very easy to understand. I would recommend this company to anybody if I can give more stars I would give more stars.
Response from the owner:Thank you for your 5-star review! We're so glad to hear about your positive experience with Kent. His professionalism and ability to explain everything clearly. We appreciate your recommendation and thank you for taking time out of your day to write such a detailed review.
Edna Rhodes
1 month ago
Gilkey window are a great investment for your home. First, they look great on the inside and on the outside. Second, the noise level has been reduced. This helps because we live near O’Hare airport. What a difference! Third, the UV sunlight has been reduced with the tinted windows. This will help protect our wooden floors and our furniture. Last but not least, the work crew, Marcin, Ziggy and Myrula were amazing! Installed all windows in our house in less than 7 hours and left my house clean! Did not find any mess on my floors or outside. Oh by the way I love my new windows, Edna
Response from the owner:WOW! What a showstopper review, very detailed, and greatly appreciated by all of us here at Gilkey. We're so glad to hear that you love your new windows and that the installation went smoothly with Marcin, Ziggy, and Mykola. Your satisfaction means a lot to us, and we appreciate your kind words about the improvements in your home.
William Owens
1 month ago
Gilkey is a great company to do business with, they installed a window 6 years ago and their were issues with the aluminum capping Gilkey came over and replaced it for no charge . Alex and his team member did a great job highly recommend the company.
Response from the owner:William, thank you for the 5-star review! We believe that the true measure of a company is how they stand behind their work years down the line. We’re so glad we could get that aluminum capping sorted out for you at no charge, even six years later! Alex and the team take a lot of pride in their craftsmanship, and we’re thrilled to hear you’re happy with the results. Thank you for your continued trust in Gilkey!
Michael Poynter
1 month ago
The installers did a great job and very clean went over the operation of windows work great.
Response from the owner:Thank you, Michael! We're glad to hear that the installers did a great job and that you're happy with the operation of your windows. Your feedback is appreciated!
Pam MacFarland
1 month ago
We love our windows. Installment was quick and left everything clean.
Response from the owner:Thank you, Pam! We're so glad to hear you love your windows and that the installation was quick and tidy.
Siti Kafrawi
1 month ago
We are very happy with our new windows! First I heard of Gilkey from my cousin who is an architect and had Gilkey replaced her windows. A second referral came from another friend so we decided to call Gilkey. Everyone at Gilkey since the inital appointment until the final installments have been nothing but helpful and professional. We are so glad that we went with Gilkey without having to be pressured to sign the contract. Tom from the Sales team was very helpful and insightful. Also when I visited the showroom, I got so much clarity as to which windows I should go with. Justin, Brian and his crew were very professional and quick in their process of measurement and installing the windows. They are so experienced (glad I listened that they would come in on a day that’s not raining and kept things dry) and completed the installation of all 19 windows within two and a half days. At the end, Brian was so helpful to show us all the different functionality of the different types of windows that we got. Now our house looks brand new and beautiful! Thank you Gilkey Windows!i
Photo from customer reviewPhoto from customer reviewPhoto from customer reviewPhoto from customer reviewPhoto from customer reviewPhoto from customer reviewPhoto from customer reviewPhoto from customer review
Response from the owner:Thank you, Siti! We’re so pleased to hear that you’re happy with your new windows and had a positive experience with our team. It’s wonderful that Tom, Justin, and Brian could assist you throughout the process and help make your home beautiful. We appreciate your trust in us and your kind words! Thank you for the 5-Star review, your feedback is very important to us.
Cheri Cuchna
1 month ago
Marcin and his crew Ziggy and vlad were awesome. They brought my new windows up three flights of stairs and hauled the old ones down. I was simply amazed. My new windows look fantastic and I can't stop looking at them. Thank you marcin
Photo from customer review
Response from the owner:We love reviews like this. Thank you for taking the time to recognize one of our great install teams and the work ethic they put in to do so. Thank you for your 5-star review!
David Sunberg
1 month ago
The work was done well. Very professional in what needed to be done. Everything cleaned inside and out before he left. Will use Giley again.
Response from the owner:Thank you, David! We're glad to hear you were pleased with the professionalism and thoroughness of the work. We appreciate your support and look forward to serving you again!
Jeff
1 month ago
Excellent in all aspects as usual. We have used Gilkey 4 times now. Nothing but great service thru the entire process.
Response from the owner:Thank you, Jeff! We truly appreciate your continued trust in us and are glad to hear you have had great experiences with our service.
Nancy Flannigan
1 month ago
The Gilkey install crew, Marcin and Adam, did a wonderful job of installing my new windows. They were professional, courteous, prompt, clean-up was great and they answered all my questions.
Response from the owner:Thank you for your 5-star review! Marcin and Adam appreciate you taking the time to leave them a great review. Additionally, all of us here at Gilkey truly appreciate it as well.
To top